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Financial Counselor

American Consumer Credit Counseling

This is a Contract position in Auburndale, MA posted November 23, 2021.

Financial Counselor – No Experience NecessaryPotential for $45-$50k /yrThere is an office setting in which you will be required to work, in Auburndale, MA (Newton) for training. Training is 8-12 weeks. Once you are fully trained and approved there is a hybrid option. (work from home one or two days a week) Full & Part Time hours, Perfect for College Students. Job benefitsFlexibility with Work From Home option, (once trained)Competitive monthly Bonus StructureOT availability once trained per management’s discretion.No cold calling. All clients send a request for assistance.Flexible schedules. Full or Part Time, 9-5, 10-6, 11-7, 12-8, etc.4-day 40-hour per week schedules available for evening positionsAll customer contact is via the phone or internet.Not responsible for handling a certain number of calls per day. Each customer interaction is different, so we encourage spending ample time with each customer.Department: Counseling DepartmentReports to: Counseling Supervisor/ManagerPosition Summary: Help counsel financially distressed individuals, in a customer service environment, by creating a budget and helping them determine the best option for their situation.Responsibilities: Handle incoming phone calls from consumers looking for financial help and call back clients who expressed interest in getting financial help.Help led customers to a financial decision that works best for their situation.Enroll clients into a debt management program if it is their best option.Try to find viable ways to help every client balance their budget.Chat with potential clients that visit our website.BenefitsACCC offers a full range of competitive benefits for all full-time employees, including:Excellent coverage for medical, dental and vision insuranceShort Term and Long-Term Disability insuranceLife insurance and Accidental Death & Dismemberment insurance401K with a company matchGenerous vacation time and paid time offPaid holidaysWellness ProgramsPerks and employee discounts through various programsAnd more!Position Qualifications: Education: High School Diploma or equivalent requiredExperience: Minimum 1-year experience in sales; at least six months in a phone-based environmentDebt Management Professional Certification (to be obtained within the first six months of employment)Other: Basic computer knowledge; basic mathematical skills; ability to read and interpret documents such as safety rules, procedure manuals, standard operating procedures (S.O.P.s); demonstrate telephone etiquette, time management, and attention to detail; ability to interact and work in a team environment; demonstrate ability to comprehend verbal and written information in addition to responding to clients and/or employees.Pay: $45,000.00 – $50,000.00 per yearJob Types: Full-time, Part-timePay: $45,000.00 – $50,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible scheduleHealth insuranceLife insurancePaid sick timePaid time offParental leaveVision insuranceWork from homePhysical Setting:OfficeSchedule:8 hour shiftMonday to FridayOvertimeWeekend availabilityAbility to commute/relocate:Auburndale, MA 02466: Reliably commute or planning to relocate before starting work (Required)Experience:Financial services: 1 year (Required)Work Location:One locationWork Remotely:NoWork Location: One location