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Urgent Care – Medical Call Center Rep/Front Desk Receptionist

Compass Medical, P.C.

This is a Full-time position in East Bridgewater, MA posted February 19, 2021.

nnCompass Medical is a physician owned & directed healthcare company and is affiliated with Steward Healthcare Systems.

Compass Medical is a fully integrated healthcare provider that offers high quality healthcare solutions from several locations south of Boston, Massachusetts.

We offer Primary Care, Walk-In Urgent Care, limited Specialty Care
– including Cardiovascular, Radiology & Imaging, Medical Laboratory, and more.nn n n Looking for a dependable Full-time Front Desk Receptionist/Call Center Rep.

to work in a busy Urgent Care.

n n n n Must be able to multi-task, have good communication skills and have proficient computer skills.
– Handle incoming phone calls
– Ability to effectively communicate with patients, family members, providers and staff
– Take/manage messages for providers
– Verify & run insurance eligibility
– Discuss balances with patients, assist in the process of setting up payment plans.
– Assist in gathering of information to process network referrals
– Work with other departments to setup appointments
– Medical terminology
– Maintains patient confidentiality
– Demonstrated knowledge of EMR preferred
– Ability to work independently as well as part of a team
– Check patients in/out of the office
– Collect co-payments n n n n Qualifications: High School diplomaKnowledge of HIPAA.

Medical experience strongly preferred n n n n Skills and Abilities:Customer service skills.

Knowledge of clinical administrative procedures.

Excellent organizational skills and attention to detail.

n n n n Working Conditions:Possible intermittent physical activity, including walking, standing, and supporting patients.

Frequent sitting, talking, hearing, and occasionally stand, stoop, kneel, crouch, lift (up to 25 lbs.), and ability to adjust vision for close visualization-oriented tasks.

Work is performed in an indoor environment and with both natural and artificial lighting.Potential exposure to airborne dust, humidity, and temperature fluctuations.

Exposure to patients in various states of hygiene and emotional condition.Potential risk of exposure to blood borne and airborne pathogens and bodily fluids.Potential exposure to communicable virus, disease and infection.Potential traumatic medical situations or patients experiencing pain or discomfort.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

n n n n nn_______________________________________ Please apply on-line.

Please no telephone calls.

Please no faxing, mailing or hand-delivering resumes.

Compass Medical Business Office 362 North Bedford Street Route 18 East Bridgewater, MA 02333 nn