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Customer Service Associate – Temporary


This is a Part-time position in Leominster, MA posted February 20, 2021.

nn Job Description: nn nnModels and delivers a distinctive and delightful customer experience.nn nnRegisters sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.nn nn Customer Experience nn nnEngages customers and patients by greeting them and offering assistance with products and services.

Resolves customer issues and answers questions to ensure a positive customer experience.nn nnModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).nn nn Operations nn nnProvides customers with courteous, friendly, fast, and efficient service.nn nnRecommends items for sale to customer and recommends trade-up and/or companion items.nn nnRegisters customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.nn nnKeeps counters and shelves clean and well merchandised, takes inventory, and maintains records.

Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.nn nnImplements Company asset protection procedures to identify and minimize profit loss.nn nnEnsures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).nn nnConstructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.

Completes resets and revisions as directed.nn nnAssists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).

For consumable items, assists in stock rotation, using the first in, first out method and restock outs.nn nnHas working knowledge of store systems and store equipment.nn nnProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.nn nnAssumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).nn nnAssists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.nn nnComplies with all company policies and procedures; maintains respectful relationships with coworkers.nn nnCompletes special assignments and other tasks as assigned.nn nn Training & Personal Development nn Attends training and completes PPLs requested by Manager or assigned by corporate.

nn Job ID: 550654BRnn nn Title: Customer Service Associate
– Temporarynn nn Company Indicator: Walgreensnn nn Employment Type: Part-timenn nn Job Function: Retailnn nn Full Store Address: 35 CENTRAL ST,LEOMINSTER,MA,01453nn nn Full District Office Address: 35 CENTRAL ST,LEOMINSTER,MA,01453-5716-10427-Snn nn External Basic Qualifications: nn nnMust be fluent in reading, writing, and speaking English.

(Except in Puerto Rico)nn nnRequires willingness to work flexible schedule, including evenings and weekend hours.nn nn Preferred Qualifications: nn nnPrefer six months of experience in a retail environment.nn nnPrefer to have prior work experience with Walgreens.nn nnAn Equal Opportunity Employer, including disability/veterans.nn nnThe following information is applicable to Colorado only, in accordance with the Colorado Pay Equity Act.

In Colorado, an employee in this position can expect a salary/hourly rate between $12.32 and $17.50 depending on experience, seniority, geographic locations, and other factors permitted by law.

To review the available benefits, please click here: .Walgreens will provide applicants in other states with information related to the positions, to the extent required by state or local law, by calling 1-866-967-5492nn nn Shift: nn nn Store: 10427-LEOMINSTER MAnn