Customer Service Representative
Robert Half
This is a Full-time position in Bellingham, MA posted February 20, 2021.
Ref ID: 02160-0011704984
Classification: Customer Service Representative
Compensation: $15.00 to $16.00 hourly
OfficeTeam is seeking a Customer Service Representative for their client in Bellingham! The Customer Service Representative will be responsible heavy inbound and outbound calls to and from customers in regards to order issues, shipments, credit inquiries, order status, product changes, promotions and more! The Customer Service Representative will be responsible for tracking all calls and ensuring follow up to all customers. Qualified candidates must have a great phone presence and the ability to learn new systems quickly!
Where: Bellingham
When: ASAP
Duration: Temporary to Hire
Hours: Monday, Tuesday, Thursday, Friday, Saturday 8:30am-5:00pm
Pay: $15 (increase once perm)
Job Requirements:
– Customer service and office administrative skills
– Customer service experience
– Quality control experience highly desired
– Deep understanding of Microsoft Office
– Foundational knowledge in data entry
– Switchboard phone (1-10 lines) experience required
– Adeptness in quality management
– 2+ years’ experience of proven performance in a goal-driven & customer-focused environment desired
– Demonstrated ability to interact effectively with internal and external partners and clients/customers
– Proven experience going the extra mile to solve complex customer inquiries via extensive research
– Supportive, positive attitude with a professional demeanour applied to all tasks
– Excellent oral and written communications skills
– Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
– Excellent computer skills
– Strong problem solving and analytical skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service ‘champion’, we want to hear from you. Submit your resume today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).
