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Customer Service Representative

American Pest Solutions

This is a Contract position in Agawam, MA posted March 15, 2023.

American Pest Solutions is a family-owned and operated business, protecting the health and property of homes and businesses throughout Massachusetts and Connecticut for more than 100 years. Responsibilities include helping prospective and current customers with purchasing and scheduling our full-service pest control services. They also reach out to customers to check satisfaction and invite them to review our services.

Our next great customer service team member should have a history of success in a call center environment, as well as strong organizational and time management skills, payment application and AR experience helpful. Friendly assertiveness and a steady demeanor will help drive your success. We offer a $18 to $20 hourly wage commensurate with experience plus health insurance, paid holidays, paid vacation, and a retirement savings plan.

NO SATURDAYS (okay, maybe a couple per year)!

We also have a beautiful work environment in Agawam with plenty of free parking. We require 2+ years of customer service experience in a home services company (e.g., pest control, lawn care, HVAC, insulation, carpet cleaning, handyman, electrical, or any other related industry). Our successful candidate must have excellent skills using MS Word and MS Excel.

American Pest Solutions is an EOE and drug-free workplace.