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Customer Service Representative

Boston Direct Inc

This is a Full-time position in Franklin, MA posted April 28, 2021.

We are seeking a bright and energetic individual to join our A-team who is comfortable speaking to people. Headquartered on Route 9 in Framingham, Boston Direct Inc. is a growing marketing firm that specializes in relationship-based marketing and CRM. We launched in 2006 and in the past 15 years our company has grown from a tiny start-up with only two people to a thriving company with dozens of hard-working employees.

What’s in it For You

  • Hourly or uncapped commission plus bonuses
  • Paid online training courses
  • No door-to-door, cold calling, or telemarketing
  • Career growth and advancement through our management in training program
  • Health benefits after 90 days
  • Flexible scheduling
  • Gas reimbursement

Job Requirements:


  • Reliable transportation to travel to retail locations ranging from Plymouth, Dartmouth, Hyannis, Hudson, Framingham, Dedham, Stoneham, Seekonk, Waltham, Attleboro, and Taunton
  • Customer service and/or prior sales experience
  • Great student mentality and willingness to learn
  • Your own computer/webcam for companywide zoom meeting

Boston Direct is committed to doing everything we can to maintain a safe and healthy workplace for our customer-facing associates. As such, we are providing all team members with a daily health survey to track and monitor for any signs or symptoms of illness before coming to work.