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Customer Service Representative

Consultive Strategy Group

This is a Contract position in Newton, MA posted March 16, 2023.

We are looking for a self-motivated, enthusiastic candidate to join our CSG team.

The selected candidate will be responsible for day to day customer interactions, including conducting presentations, communicating results of campaigns and processing new orders through our client’s software. We want a Customer Service Representative who will oversee any communication with existing clients to answer questions and address any concerns they may have. They will also inform clients about new products or services and work to build profitable long-term business relationships.

Responsibilities of a Customer Service Representative:
Onboard new accounts
Meet and retain existing clients
Develop presentations customized to the needs of our customers
Attend business meetings for product knowledge & training
Provide our clients members with excellent customer service
Job Requirements:
Ideal candidates will have strong interpersonal skills and be adaptable to change.
Must be highly organized and self-motivated.
Must be customer-centric.
1-year experience in sales and/or customer service.
Ability to work in a fast-paced environment.
Gas/travel reimbursement
Weekly pay
Career growth opportunity
Weekly social events with team
Company tablet