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Customer Service Specialist

Pella Corporation

This is a Contract position in Fall River, MA posted October 8, 2020.

Customer Service Specialist



The person in this position is responsible for: Assisting with planning and executing all aspects of customer support daily via telephone, email, or in-person communication. Also responsible for responding to all internal and external contacts, coordinating tasks and special projects as requested. This position requires excellent interpersonal, written and verbal communication skills. Due to high stress situations that may require intense mental application, problem-solving skills are a must. Job involves using independent judgement with limited guidance or supervision. A complete understanding of the company’s product and process knowledge and applications will be expected to perform the job successfully. The person in this position is expected to carry out the duties efficiently, attentively and conscientiously.

REM-01 WS-01 WS-LC


Shift start: 8:00AM
Shift length: 8 hours


  • Health, dental insurance – available after 90 days
  • Paid time off
  • 401(k) plan


  • Must pass drug screen
  • Must pass background check
  • Can lift 25 lbs
  • Must be at least 21+ years old

1 year previous experience in customer service, sales, or other related fields

About Pella Corporation

Pella Corporation has been a family-owned company since 1925. They continue to be a leader in technology and product innovation and been awarded more than 150 product and design patents. The team at Pella is as committed as ever to continuing the company’s proud heritage of building innovative windows and doors. Pella’s culture is largely based on their solid-successful foundation and core values.