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Quality Support Operator

VIVA USA Inc

This is a Contract position in Walpole, MA posted April 30, 2021.

Req Ref No: MDMAQS305 Location: Walpole, MA Duration: 12.0 months Description Description: Receives, processes, records, coordinates and distributes Quality data. Files product specifications, supplier requirement catalogs, and any relevant procedural documentation. Analyses Quality information and supports Quality processes in assigned units. Accumulates statistical data and performs special research, verification and data gathering projects on request. Cooperates with institutes, authorities, suppliers and auditors, clarifies and provides requested data. Meets with Quality Assurance personnel to establish production requirements for material presented to customers and others. In Administration / (Technical) Customer Services: Incumbent is expected to cope – due to experience – with multiple choice situations in number of processes and routines. Thinking is about applying / adapting the “right” procedure to a process or an issue arising. Unexpected situations need effective Production: Operates with a range of machines and equipment, which effectively need different parameter setting and intensive control of production process. May include automated line production control in relatively medium complex environment. Or: operates in the set-up, maintenance, repair and/or installation of dedicated machines in the production Assembly: Contributes to fairly complex, however routine and repetetive assembly processes, where a team of differently qualified specialitsts is involved. Assembly process for one item may take hours or even more then one day to complete. System or product might be customized, designed for specific needs. “Vocationally trained Operator / Administrator”: Deliver full range service in a defined and focused technical or administrative area of work, while clear input / output relations and generic and /or work specific guidelines, procedures are given or available. Positions need basic level of theoretical and practical know how, skills and typically some level related years of experience, in specialized processes, techniques and systems used in office, production or lab environment. In Administration / Customer Services: Position operates major parts or full spectrum of dedicated specialized standard software packages. Incumbents may handle routine and non-complex practical enquiries and procedures from internal or external Technical Customer Services: Service group employee, serving internal and external customer with technical or administrative standardized services and processes, to complete or add the delivery according to service level agreed. In Production: Automated line processing and controlling, or operating with a broader range of production machines in production lines are examples for this level or work. Typical positions: Mechanic Technology Operator, Floor Assembly Operator, Administrative Functional Support 3 year vocational training + 3 years practical experience needed Basic knowledge and experience of principles, procedures, work routines and skills in the related field of work, gained through structured and focused 3-year vocational training period. Note : 8:00 am to 4:30 PM VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.