This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

Showing you new job offers everyday

To post a job, login or create an account |  Post a Job

ATN International: Servicenow Principal Architect

ATN International

This is a Full-time position in Beverly, MA posted June 10, 2021.

The candidate will be working in a fast paced and dynamic IT environment which supports software applications for over 2000 internal customers.

The ServiceNow Administrator will be a focal point-of-contact for all operational issues related to ServiceNow and provide technical support within the organization.Duties and Responsibilities (include but not limited to) Serve as the primary point of contact for all operational support issues related to a ServiceNow instance used by multiple business units within the client organization.

Responsible for the day-to-day administration and ongoing maintenance of the ServiceNow platform supporting key ITIL processes like Request, Incident, Problem, Change, CMDB, Asset, Service Catalog, Knowledge, and other service modules.

Manage enhancements of ServiceNow IRM/GRC or SecOps applications supporting Cyber Security programs.

Serve as Lead for providing ongoing production and end user support of the ServiceNow Platform and specific applications on the platform (Tier 1 and some Tier 2 level support).

Provide Administrator functions such as managing user profiles including groups, role management and management/maintenance of other global data sets.

Identify system deficiencies and recommend solutions.

Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools.

Investigate and advise on new features released by ServiceNow and what impact it could have to current processes.

Follow established IT department procedures, such as change control and release management.

API development and maintenance.

Develop automation within ServiceNow.

SQL queries and report development within ServiceNow.Required Qualifications: 5+ years of ServiceNow development, configuration, and administration experience in an enterprise environment.

BS in Computer science or other related field or comparable work experience.

Certified ServiceNow System Administrator.

ServiceNow Web Technologies experience including Javascript, XML, HTML.

Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API’s, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.

ServiceNow Discovery experience.

Experience with collaboration across functional borders enterprise-wise (i.E.

within and outside of IT).Applicants must be authorized to work for any employer in the United States.

ATN and its subsidiary companies are unable to sponsor or take over sponsorship of employment Visa at this time.Equal Opportunity Employer/Veterans/DisablePI137853988