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Community Health Worker II

Cambridge Health Alliance

This is a Contract position in Everett, MA posted November 20, 2023.

Location: City of Revere, MA Health Department

Work Days: Various shifts including evenings and weekends

Category: Social Work

Department: Health Access & Outreach

Job Type: Full time

Work Shift: Various Shifts

Hours/Week: 40.00

Union: Yes

Union Name: Union of Social Workers



TheCommunity Health Worker IIwill be an integral member of CHA’s Community Health Improvement (CHI) Team. The CHW will work closely with CHI and community partners and serve as a liaison between the healthcare, municipal systems, and the community to facilitate access to services, address barriers to care, increase the delivery of culturally appropriate services and actively build individual and community capacity. This position will be assigned to work in Malden, Everett or Revere.

The goal is to improve community resilience in Malden, Everett and Revere, and address COVID response and long term recovery. We use a Community Health Workers (CHW) model, embedding ethnic/community-based workers in CHA clinics and in the local Boards of Health of each partner community. The deployment of trained community health workers in community and in municipal settings will strengthen COVID response efforts and address existing health disparities.

The program will support and empower communities and health systems in equitable recovery from the pandemic through successful vaccination efforts, and equip these partners to handle future emergencies in ways that mitigates inequities.

This is a new position, the roles and responsibilities will be fluid and created between CHA and communities to best serve people.

All responsibilities of the CHW will be consistent with the scopes of practice acts governing community health workers in Massachusetts.

Minimum Qualifications:

  • The CHW shares ethnicity, language, socioeconomic status and/or life experiences with the community members they serve. We seek a high energy individual with excellent interpersonal, organizational, and computer skills. Must have the ability to multitask and effectively interact with all members of the health care team, including patients. Must maintain confidentiality around patient issues and take initiative to proactively organize and manage the responsibilities of the job. Must be flexible and empathic while engaging patients and problem-solving barriers to improving their health. Requires daily travel between primary care sites, hospitals/ specialty care, and home visits.
  • Language: Bilingual Spanish or Arabic (Morocco) REQUIRED
  • Education/Training: Bachelor’s degree preferred, preferably in human services or a related field strongly preferred. CHW Certification (when available), Community Health Education Center training within one year of start date, Area Health Education Center (AHEC) training, or 2 years of health science related coursework.
  • Work Experience:Two years in a relevant human service field in a multidisciplinary setting; experience with relevant community groups and/or in a multicultural setting preferred.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People – including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.