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Field In-Home Solutions Technician

Dish

This is a Contract position in Framingham, MA posted November 19, 2020.

DISH supports 135+ In-Home Services facilities that deliver service solutions to customers in every zip code, across the entire country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles devoted to a flawless customer experience while delivering the industry’s best products and services for DISH and many other national, household brands.
The role
We build our value around simplifying lives. With installation expertise and a passion for sharing it, our techs are driving demand for their services far into the future.
You will install and manage customer products, while creating opportunities to sell them on new personalized technology;
Relocate power and place mounts, satellite dishes, televisions, routers, cameras, receivers, and whole-home connectivity technology;
Conduct site surveys and conduct in-home assessments

 
What’s in it for you?
$18.50 per hourCash incentives and rewards
Hourly with overtime pay
Paid training, tools and uniforms

Complimentary DISH TV service
Discounted Sling subscription
Discounted Boost Mobile phone service
Three days off per week
Opportunity is our greatest benefit
We want you to grow into the industry’s most evolved technician. We offer training for additional skill sets and opportunities to install and service Smart Home products as part of our groundbreaking OnTech team.

Tuition reimbursement
Medical, Dental and Vision Insurance
Paid vacation and sick time
401(k) Investments with company-matched funds

DISH is committed to putting safety first by providing all personal protective equipment, including masks, gloves, protective eyewear, and sanitizing solutions
Additionally, we train our technicians on COVID protocols, stringent cleaning practices and how to limit one-on-one interactions while servicing customers’ homes

Ideal technicians have:
High energy, resourcefulness, and ability to multitask
An eye for opportunities to sell to every customer
Strong customer advocacy skills: friendly, communicative, connected, with a high degree of integrity
Sales, electrical, maintenance/repair, cable, military, and/or customer service experience preferred

 
All technicians must have:
Ability to stand for long periods of time on ladders, lift over 70 lbs. at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs.
Valid driver’s license in the state you are seeking employment in, with a driving record that meets DISH’s minimum safety standard
Ability to adapt, both in mentality and work hours. Five/six-day workweeks may be required during peak seasonal times

 
Our Remote In-Home Solutions Techicians are required to have the following:
Minimum 5’x5’x10’ covered and secured area at residence
Computer with broadband internet
Ability to plug in all DISH Network chargeable devices
Dedicated off-street parking at residence
Ground floor access for equipment (preferred)

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