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Associate Business Analyst

Agero

This is a Full-time position in Medford, MA posted November 23, 2021.

ABOUT AGERO

As the B2B category leader, Agero works with the most well-known automotive and insurance brands to transform the entire driving and vehicle ownership experience with next generation services and technology: from roadside assistance to accident management, connected vehicle to consumer affairs, and more.

Our automotive clients represent more than 2 in 3 passenger vehicles sold in the U.S., and two-thirds of insurance companies are served by Agero.

We handle over 12 million vehicle disablement events annually, serving 115 million drivers across the U.S.

It’s not just a job, it’s a mission to make driving safer, smarter and more enjoyable for everyone.

POSITION SUMMARY

The Agero Analytics team collects, analyzes and reports data to give the whole company insight into the big picture.

Our goal is to empower everyone at Agero with timely, accurate, and actionable information and to make better decisions with data.

Each Agero Analytics team member is aligned with one or more groups, such as Network Operations, Client Services, or Marketing, and partners with those teams to help them achieve their goals.

Whether measuring site performance, analyzing customer behavior and trends, data mining, or writing queries, you will be working on how to improve our business by exploring and drawing insight from our trove of customer and transactional data.

This involves ad-hoc analysis, wrangling large amounts of data and translating quantitative findings into strategy recommendations.

The ideal Associate Business Analyst candidate is a self-starting, forward-thinking, innovative team player who is focused on results and strives to produce a superior work product.

This person will be comfortable supporting the assigned team as well as the overall Agero Analytics team by preparing reports for team members and clients to use to achieve overall strategic objectives and occasionally leading their own analyses with oversight from other Agero Analytics team members.

Strong interpersonal skills are a must as the candidate must be able to work effectively at all levels of the organization.

The candidate should be comfortable with detailed analysis, and must consistently deliver high-quality work.

The successful communication of complicated issues represents a critical success factor, so the candidate should have excellent communications skills.

KEY COMPETENCIES
Service oriented / internal customer service
Teamwork and collaboration
Self awareness / personal accountability
Problem solving
Informing and communicating
Resiliency
ESSENTIAL FUNCTIONS
Enhances current and standard reports for meaningful actionable data.

Proactively advise on new and relevant data, data mining, business information and analytical views.

Monitor existing performance metrics and maintain library of historical data
Presents analytical results to team members and internal consumers
Provides feedback to department and other groups regarding information capture
Assist with various ad hoc reporting and projects such as providing input and recommendations for streamlining processes and making process improvements
Ability to extract data from different sources and create meaningful analysis and business summaries
Strong multitasking skills required with a high level of initiative and independence
Strong attention to detail is a must.

Ability to identify patterns or incongruities within large data samples necessary.

Ability to work with complex formulae and to understand the relationships among the elements within a formula is required.

Errors may lead to significant, negative impact to business.

KNOWLEDGE, SKILLS, AND ABILITIES

EDUCATION: Bachelor’s degree in business, mathematics or finance, or equivalent work experience.

EXPERIENCE: 0
– 3 years of related experience.

Relational database familiarity; financial modeling and project management experience helpful.

SKILLS: Strong analytical skills using Excel as well as familiarity with a database querying language such as SQL; Able to assess needs and create analytical reports that are easy to use.

Possesses strong verbal and written communication skills that enable internal customers to use the analytical output created.

WORKING RELATIONSHIPS: Able to communicate with both internal and external clients and customers in clear and concise manner.

A self-starting, forward-thinking, innovative team player who is focused on results and strives to produce a superior work product.

Strong interpersonal skills are a must as the candidate must be able to work effectively at all levels of the organization.

ADDITIONAL REQUIREMENTS: Previous financial and database analysis experience is preferred.

Previous experience in the automotive or insurance industries is a plus.

THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED.

MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.