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Associate, Operational Risk

Santander Holdings USA Inc

This is a Full-time position in MIDDLETON, MA posted April 29, 2021.

The Associate, Operational Risk supports the strategic development, implementation, and effective execution of the Operational Risk (OR) program, the key program elements of which cover: internal loss, external loss, risk assessment, business impact assessments, KRIs, scenario analysis / stress testing, training, awareness, and communication, issues and remediation planning, tracking, MIS and reporting, testing, compliance, and monitoring.

  • Analyzes, measures performance, monitors trends, defines limits according for Corporate Banking Op Risk exposures in accordance to Risk Appetite
  • Assist in the ongoing oversight of Corporate Banking Operational Risk (OR) Framework in support of the first line of defense
  • Contributes to escalation, reporting, communication to Risk Governance Forums
  • Helps drive culture of risk awareness
  • Participates in the creation and delivery of OR business-tailored training
  • Supports the creation, management and development of OR program strategy, policies and models within the Corporate Banking Business.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.

  • Bachelor’s Degree; Business, Finance or equivalent field or equivalent work experience
  • 5-9 years; Risk Management/ Risk MIS
  • Ability to adapt and adjust to multiple demands and competing priorities
  • Ability to adjust to new developments/changing circumstances
  • Ability to convey a sense of urgency and drive issues/projects to closure
  • Ability to effectively interact with the market, executive management and vendors
  • Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed
  • Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense
  • Advanced understanding of key inherent risk and risk management control practices
  • Excellent written and oral communication skills
  • Knowledge of workflow/processes and risks/controls, including origination, underwriting, servicing, and collections/workout
  • Strong analytical, organizational and project management skills
  • Strong risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment
  • Minimal physical effort such as sitting, standing, and walking
  • Communicates in a timely and straightforward manner
  • Probes for additional information, clarifies assumptions and confirms agreed-upon actions
  • Keeps everyone involved informed about progress and issues
  • Communicates the importance and benefits of risk management to counterparts
  • Displays natural skepticism and curiosity to question the status quo and uncover issues
  • Adheres to a good root cause analysis process
  • Creates a good working environment in the team; works towards shared goals contributing ideas and accepting change Provides assistance and coaches less experienced team members
  • Executes risk management process and procedures without management direction, and demonstrates awareness of expected results
  • Knows the relationship and impact of actions and results
  • Has an understanding of regulations impacting area supported
  • Follows through to meet commitments to others Takes responsibility for achieving strong results, despite balancing multiple complex demands
  • Knows who to reach out to inside and outside of ones team to get work done
  • Takes action to enhance working relationships needed to achieve seamless workflow
  • Stays current with industry and regulatory trends and emerging risk issues
  • Has good understanding of current market and competitive landscape that the organization operates within
  • Uses information and data effectively to support a position and present a rational case

Primary Location: Boston, Massachusetts, United States

Other Locations: Massachusetts-Boston

Organization: Santander Bank, N.A.