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Career Counselor – Special Initiatives

City of Quincy dba SCCDA

This is a Full-time position in Quincy, MA posted November 14, 2021.

Career Counselor – Special Initiatives

Full-time (35 hours)


The Career Counselor works with general supervision to complete goals and objectives of the City of Quincy Workforce Development Department and the Mass Hire Department of Career Services.

The career counselor is the primary Workforce Development Department contact pertaining to training grant support, workforce training programs, referrals to partners and community resources.

The career counselor will work in compliance with all Workforce Innovation and Opportunity Act (WIOA) regulations, Standard Operating Procedures and Employee Handbook.

Essential Functions:
Organize and present Workforce Board sponsored training initiatives and programs to job seekers and community organizations.
Conduct counseling interviews (assessment) with individual client or groups of clients who may or may not have substantial and/or significant barriers to employment.

Assess the type and extent of the barriers.
Career plan participants who are requiring individualized services after completing a comprehensive assessment.

Conduct interviews and document all services in data base (MOSES).
Review and analyze participant information obtained through interviews, records, tests and observation to determine employment and training interests, vocational aptitudes and abilities.
Determine eligibility for services and programs such as Title 1.

Answer inquiries concerning eligibility, procedures and benefits using Workforce Innovation and Opportunity Act (WIOA) guidelines to inform clients and other interested parties.
Conduct comprehensive career counseling based on labor market analysis.
Critique and update résumé.
Coach on basic interviewing skills
Organize and present job readiness workshops and develop other support services tailored to meet the unique needs of the career center population.
Create and maintain information on various training options available for adult and dislocated workers.
Document all relevant Workforce Board services, including supportive services, in data base (MOSES).
Complete and submit all required training paperwork to appropriate management staff.
Follow-up with training vendors and clients for attendance and performance.
Actively market and recruit to a variety of organizational partners and community groups.
Follow-up and document outcomes (exit and obtained employment).
Administer and interpret various aptitude tests and assessment tools (TABE ACT WorkKeys).
Gather, compile and maintain current labor market data to provide information to jobseekers requesting advice on the current labor market and projected employment opportunities.
Work with Business Engagement Team regarding vetting/referring potential jobseekers for positions available.
Provide customer service support at the front desk and resource area.
Program Knowledge (Preferred)
Comprehensive knowledge of the Progression to Employment Model, or similar, and its integration with career readiness and/or training services.
Comprehensive knowledge of the priority of service populations such as working with Veterans, DTA (Dept.

of Transitional Assistance), MRC (Mass.

Rehabilitation Commission) and MCB (Mass.

Commission for the Blind).
Comprehensive knowledge of the Reemployment Services Eligibility Assessment (RESEA) program.


Presentation Skills

Effective written and communication skills

Demonstrated Customer Service Skills

Interviewing Skills

Labor Market tools (such as Mass CIS, Burning Glass)

Résumé building proficiency


Time Management

Microsoft Office Platform (Windows, Word, Excel, Outlook, PowerPoint)

Web Search Techniques

Social Media

MOSES or similar data base

Reports to:

Career Services Manager

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment:

This position operates in a professional office environment.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Lifting expectations, no more than 20 pounds.

Position Type

This is a full-time position.


Limited travel (10%) is expected for this position.

Preferred Education and Experience

Bachelor’s Degree with 2 years of experience providing career or related services such as employment and/or training placement, employment counseling, vocational training counseling, educational counseling or rehabilitation counseling or any equivalent combination.

Other Duties:

Duties, responsibilities and activities may change at any time with or without notice.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Salary Range: $50,000 to $60,000

Deadline for applications: 4:30 p.m.

on Friday, November 12, 2021

Job Type: Full-time

Pay: $50,000.00
– $60,000.00 per year

Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Monday to Friday
Ability to commute/relocate:
Quincy, MA 02169: Reliably commute or planning to relocate before starting work (Preferred)
Work Location:
One location
Work Remotely:
Work Location: One location