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Collections Associate (Portuguese)

Lendbuzz Inc.

This is a Full-time position in Boston, MA posted April 29, 2021.

Lendbuzz is a fintech venture based in downtown Boston.

We are a diverse team in gender, nationalities, and cultures, speaking eight languages and representing six countries.

We are incredibly passionate about the problem we’re solving, the clients we’re helping, and the exciting future of our company.

Help make this rocket ship go further and faster!

We are looking for an outstanding team member to join in managing and coordinating the collection of delinquent payments for auto loan accounts. 
Perform delinquent account collection calls, emails, or text messages assigned by management Service inbound customer calls pertaining to collections Send out state required notices and collection letters in a timely manner Maintain clear and descriptive notes Set up and process one-time and recurring payments Communicate with clients in a timely and orderly fashion by sending out notices Manage network of repo agents Review accounts that have been referred for repossession and legal actions against debtors Assist subordinates with collection activities in difficult cases and recommend collection techniques Issue written and oral instructions Enforce compliance with Collection Standard of Conduct policies Perform various administrative functions Fluent in Portuguese
The Ideal Candidate
Previous work in collections, preferably in the automotive industry.

Outstanding customer, communication and organizational skills.

High level of integrity.

Strong sense of teamwork yet able to work independently.  Portuguese Fluency Preferred 
We believe:

Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.

Compassion is a strength. We care about our customers and look to build long-term relationships with them.

Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.

Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.

Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.

If you believe these things too then we would love to hear from you!