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Commercial Loan Administration Specialist

Avidia Bank

This is a Full-time position in Hudson, MA posted March 21, 2023.

Avidia Bank

Equal Employment Opportunity/M/F/disability/protected veteran status


Position Overview:

Primarily responsible for servicing the credit needs of business customers and conducting various commercial loan administration functions. Supports Commercial Relationship Officers in servicing and administrating commercial credit issues.

Primary Responsibilities:

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers:

  • Services customers within portfolio of Commercial Lenders as assigned and as secondary relationship contact.
  • Process new loan requests
  • Meets with assigned Relationship Officer(s) on a bi-weekly basis to review and remain current on the following:
    o Coordinate loan closing with attorneys
    o Maturities
    o Pipeline Report
    o Modifications
    o Delinquencies
    o Financial Statement Tracking Report
  • Produces commercial loan commitment letters and loan documents.
  • Assists Commercial Lenders with annual line of credit reviews and loan reviews
  • Maintains the integrity of the financial statement tracking system and database.
  • Provides customer phone call/walk in coverage
  • Produces accurate customer relationship summary reports
  • Back up duties include:
    o Daily DDA NSF pay/return decisions and processing
    o Administration of business line of credit renewals
    o Construction Loan servicing
    o Coordination, facilitation and review of appraisals for commercial property
  • Maintains loan system information as follows:
    o Uses systems inquiries to answer customer questions
    o Understands how CIS and Loan System are integrated to ensure relationship statuses are maintained
  • Maintains strong working knowledge of Avidia products to capitalize on cross sell opportunities.

Other Responsibilities:

Perform related and unrelated duties as may be required.


  • High School diploma or Associates degree or equivalent professional experience.
  • Five years of banking and/or administrative support experience in a commercial banking and lending environment.
  • Excellent analytical, planning, organizational, communication and decision making skills.
  • Thorough knowledge of commercial loan documentation and closing process.
  • Experience with and knowledge of the appraisal process, experience reviewing and evaluating appraisals.
  • Knowledge of and familiarity in adhering to account opening procedures, regulations including CIP, etc.
  • Experience utilizing banking core processing systems. Ability to learn and use various business software applications.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Access).

Avidia Bank is an Equal Opportunity Employer/Veterans/Disabled