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Compliance Investigator

Consumer Product Safety Commission

This is a Full-time position in Boston, MA posted June 8, 2021.

SummaryThis position is located in the Office of Import Surveillance. The Office is responsible for identifying and screening foreign made products being imported into the U.S. to insure they meet mandatory safety standards and regulations, educate industry regarding mandatory standards and certain safety-related voluntary standards, and follow up with importers and distributors to determine whether a product recall is warranted. Learn more about this agency ResponsibilitiesThis position is on the front-line at U.S. ports with other federal agencies playing a crucial role in protecting America’s families from unsafe consumer products. The Office is primarily comprised of Compliance Investigators that are required to work remotely full-time from home, but spend substantial time at port locations across the country.Duties include:On-site import surveillanceConducting follow-up investigation of importing firms to determine the extent and magnitude of a firm’s importation of hazardous productsHandling compliance enforcement dutiesWorking to enhance CPSC’s relationship with local port officials, brokers, and industry by providing expert advice and training regarding CPSC regulations and enforcement issuesManage individual case investigation and personally conduct nationwide investigations involving suspect importers, based on information developed at the local ports.Travel Required 50% or less – Frequent local travel and occasional commercial air travel is required. Supervisory status No Promotion Potential 13 Job family (Series) 1801 General Inspection, Investigation, Enforcement, And Compliance Series Help Requirements Conditions of Employment U.S. Citizenship Required. Background Investigation Required. This position requires that the incumbent work remotely full-time from their residence. Remote work is a condition of employment.Selectee will be required to reside in or relocate to the commuting area (within 25 miles) of 140 Eastern Avenue, Chelsea, MA 02210.Daily travel to ports is required. Duty location must have high-speed internet access capability.The selectee must possess a valid State motor vehicle operator’s license. Use of a privately owned motor vehicle may be required. Moderate physical exertion is required such as lifting and carrying (15-50 lbs) as well as intermittent strenuous activity such as climbing ladders, crawling, kneeling and bending.Frequent local travel including occasional overnight travel and driving long distances is required, inside and outside the geographic area of responsibility.Must be a U.S. Citizen.This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed or undisclosed background issues, the tentative employment offer may be withdrawn.If you are a male born after December 31, 1959 you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Please see for more information.Selectees will be required to complete a “Declaration of Federal Employment”, (OF-306), prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment. False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form. We will compare information provided on the I-9 Form to records available from the U.S. Department of Homeland Security. The system confirms employee’s identity and eligibility to work in the United States. Learn more about E-Verify, including your rights and responsibilities.Upon appointment, you will be required to complete a Confidential Financial Disclosure Report, OGE-450. You will provide this information annually.Depending on your status, this position may require serving a 1-year probationary period.QualificationsApplicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position.Qualifying specialized experience must demonstrate the following: Knowledge of trade community practices and import requirements and the particular skills and abilities to successfully conduct complex investigations, including but not limited to collecting, organizing and analyzing data, writing reports and conducting oral presentations.Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).Applicants must meet the qualifications for this position by the closing date of this announcement.EducationThere is no substitution for specialized experience for this position. To qualify, candidates must have 1 year of specialized experience equivalent to a GS-11 grade level.Additional informationCPSC provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Specialist listed in this vacancy announcement.Payment of relocation expenses is NOT authorized.All the information you provide will be verified by a review of the work experience and/or education as shown on your application, by checking reference and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you or for firing you after you begin work.Additional selections may be made through this vacancy announcement.Read more How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.You will be evaluated for this job based on how well you meet the qualifications above.After the vacancy closes, we will review your application package to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications, your responses to the questionnaire, resume and supporting documentation will then be reviewed. Your resume must support your responses to the self-assessment questions or your score may be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited to an interview.ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 90.Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, salary, duties performed for each position, and if the position is/was in the Federal government, you should provide the position series and grade level/pay band. To preview questions please click here. Read more Background checks and security clearanceSecurity clearance Not Required Drug test required No Position sensitivity and risk Moderate Risk (MR) Trust determination process Credentialing, Suitability/Fitness Help Required DocumentsYour package must be complete and submitted in the manner specified in this section. Packages that are submitted in any other manner without prior approval from the agency point of contact will not be considered.A complete application includes: 1. Resume; 2. Vacancy question responses; and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).If you are a current or former federal employee you must a copy of your most recent SF Form 50, Notification of Personnel Action, that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or promotion potential level applicant has attained competitively and grade must be equivalent or higher than the grade for which applying. Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.For proof of Veterans Preference you must submit a DD-214 (member copy 4)and, if applicable, Standard Form 15, VA Letter. You can find additional information about Veterans’ Preference at you are eligible for special hiring authority, please indicate this when you apply, and submit the supporting documentation for proof of eligibility for the special hiring authority, such as disability, Peace Corps service, Interchange Agreement, etc.Other documents identified in this announcement.All supplemental documents must be submitted electronically before the closing date of this vacancy announcement. You have three choices for submitting your supplemental documents:1. Download from your USAJOBS account; or2. Upload your file(s); or3. Fax using the online Fax Cover Sheet.Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Official documents are not required at the time of application, copies are sufficient. If selected, official documentation must be submitted prior to appointment.If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help BenefitsA career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. CPSC offers a comprehensive benefits package that includes: paid vacation, sick leave, 10 paid holidays per year, life and health insurance, Long Term Care insurance, dental and vision insurance, flexible spending account program, and retirement savings and investment plan similar to 401(k) (Thrift Savings Plan). CPSC also offers a broad array of work-life flexibilities and services to employees such as, flexible work schedules, transit subsidies, fitness center, and employee assistance and wellness programs.Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.