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Compliance Services Associate (Entry Level)

Sovos

This is a Full-time position in Wilmington, MA posted February 21, 2021.

Digital technology has forever changed business. Now, it’s transforming tax. As governments go digital, financial systems and traditional tax software can’t keep up. And, businesses now face escalating risk and mounting compliance costs. Sovos was built for the digital future of tax, with complete, connected offerings for tax determination, continuous transaction control compliance, tax reporting and more. The company supports more than 8,000 customers, including half of the Fortune 500, operating in over 70 countries. Its SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes.Our employees throughout North America, Latin America and Europe are building the future of global compliance software. We want you to build your future with us.The Work You’ll Do:The Compliance Services Associate will serve as the go-to client resource for our Compliance Services clients. This includes identifying, prioritizing, and resolving client issues as well as coordinating the appropriate internal departments to provide timely responses and solutions to clients. The successful candidate will be self-motivated with strong client service and organization skills as well as a high level of accuracy. This candidate will also possess strong communication skills (written, oral, and presentation) due to the level of contact with various internal and external resources.More specifically you will:* Perform all tasks within our application on behalf of clients; this includes mapping and importing data, creating print files, and creating transmittal files* Adhere to all client deadlines in order to meet all regulatory deadlines and needs* Import and reconcile data based on client needs* Ensure all client-specific needs are well documented* Provide training to our clients as needed to navigate our software solution* Perform timely and accurate submission of remittances to federal and state agencies* Identify process improvements and offer suggestions to build internal efficiencies and reduce riskWhat We Need From You:* Basic computer software knowledge; strong Microsoft Excel skills* Strong customer service skills with an emphasis on listening and documenting client needs* Effective communication skills (verbal and written) to both technical and non-technical audiences* Detail oriented and ability to work independently in a fast-paced environment* Due to federal contracts – successful candidates will successfully pass a background check and drug test before hireWhat Does Sovos Offer You?The tools to grow your career both personally and professionally:Did you know that almost 30% of our employees earned a promotion or job change In FY2020? That can happen because growth Is serious business here at Sovos, and we have the programs In place to make sure of it, including:* Mentoring Programs* Management Bootcamps and Development Trainings* Yearly performance reviews where compensation and performance are assessed and rewarded generously* Clear paths for growth within our roles (but we know that career development can be like a spider web, not a ladder – we give you the tools to move outside of your career as well!)The tools to enhance your life – because we want you to enjoy your life outside of work* MyTime flexible time off (no worrying about accruing time or running out of sick days – If you need time off, take It!)* Paid family leave* Tuition reimbursement* Generous 401k match* Progressive Wellness Program* Company seeded and matched Health Savings AccountAre you worried that you don’t check all of the boxes? Apply anyway! There are no perfect candidates – we hire people, not resumes. We are excited that you’re here and we look forward to taking a look at your application to determine next steps.Sovos is an equal opportunity employer and those seeking employment with us are considered without regards to race, color, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.