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HIM Operations and Project Specialist

Cambridge Health Alliance

This is a Contract position in Everett, MA posted November 25, 2023.

Location: CHA Everett Hospital

Work Days: Monday- Friday full time day

Category: Professional and Management

Department: Health Information Management

Job Type: Full time

Work Shift: Day

Hours/Week: 40.00

Union: No

Union Name: Non Union

This position works on site at the Everett Hospital.

The Health Information Management (HIM) Department performs a variety of duties to maintain patient records and to provide records to clinical departments and patients.


The HIM Operations and Project Specialist is responsible for supporting general HIM operational functions under the general supervision of the Sr. Director of HIM and Director of Coding. The incumbent will perform ongoing tasks including medical record review, quality reviews, HIM Committee organization and the (MD) delinquent record suspension protocol. They will act as a liaison between the Health Information Management Director and other departments/services for all hospital and clinic locations. 

Key Responsibilities 

• Monitors and coordinates medical record compliance with the CMS, Joint Commission, HIPAA, state and federal agency requirements and regulations as they relate to CHA operations including documentation reviews (medical record content and quality review). 

• Acts as a liaison between the Health Information Management Director and other departments/services for all hospital and clinic locations. 

• Executes problem identification, data gathering and implementation of strategic actions that are in the best interest of the departments and their mission, vision, values and philosophy. 

• Revises departmental policies and procedures necessary for effective, efficient and compliant systems and management of human resources. 

• Establishes specific and necessary planning, control and quality improvement mechanisms that monitor the implementation of specialized HIM specific projects in conjunction with the Sr. Director of HIM. 

• Collects, organizes and submits data for required reporting to specified committees and groups (HIM, HPIC, Joint Commission Accreditation, IT metrics, HIM Leadership, Quality/Risk, Privacy Advisory, and other) 


  • Bachelor’s degree preferred. High school diploma and other course work in HIM courses required. 

  • Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS) or Certified Coding Assistant (CCA) preferred. 

  • Two to five years of experience as a technical specialist or supervisor in a Medical Record or Health Information Management Department preferred. 

  • Must have experience in hospital information systems (health information Management/medical record applications). 

  • Medical record content review and JCAHO survey experience strongly preferred. 

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People – including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.