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Insurance Assistant

G W Morisi Insurance Agency

This is a Full-time position in Longmeadow, MA posted November 22, 2021.

The Receptionist position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.

Salary Range: $18.00
– $20.00 per hour
Benefits

Paid Holidays

Paid Time Off (PTO)

Weekends Off

Holidays Off

Career Development & Growth

Professional Work Environment

Responsibilities
Handle basic billing questions (where to pay, who to pay, what to pay) and pass any higher level questions to the account manager.
Call late payment notices 3 days before cancellation.
Relentlessly work to update contact information on each and every call.
Enter data into PL Rater.
Answer phone calls, and diligently screen the calls to handle any service tasks that are indicated in this job description.
Proactively work with account managers to take work from their desks that can be handled within your role.
Post relevant social media information to agency page.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Excellent Spelling and Grammar skills.
Great Customer Service Skills.
Works well with other employees and is a team player with a positive attitude.
Strong work ethic and leadership skills.
No insurance experience required but must be willing to learn