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Mgr of Engineering – Enterprise Data & Analytics Operations

The TJX Companies Inc

This is a Full-time position in Marlborough, MA posted June 9, 2021.

Discovery is at the core of everything we do – whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

What you’ll discover

  • Inclusive culture and career growth opportunities
  • Global IT Organization which collaborates across U.S., Canada, Europe and Australia, click here to learn more
  • Challenging, collaborative, and team-based environment

What you’ll do

The Corporate Solution Delivery organization leads the evolving software and systems at TJX for Finance, Human Resources, Collaboration, and Analytics. We chase the big, strategic initiatives enabling TJX to make faster, smarter decisions every day.

At TJX, the Enterprise Data & Analytics (ED&A) organization leads the strategy, implementation and management of TJX’s enterprise data and analytics capabilities. We enable the management of data as assets and the delivery of data along the value-chain across TJX. We aim to help the TJX business domains make fact-based decisions by integrating and analyzing data as well as operationally leverage data for competitive advantage.

We are looking for a Manager of Engineering – Enterprise Data & Analytics Operations to realize this vision, to help evolve our operations practices, and to help seed and grow DevOps culture in the Enterprise Data & Analytics organization. The individual should have passion for data technologies and attitude to identify and implement innovative ideas to mature our platform operations. We are looking for colleagues with engaging personalities, a passion for excellence in technology, customer focus, and great problem-solving skills.

Manager of Engineering will be responsible to ensure day to day operations of Enterprise Data Analytics (EDA) technology platforms.

Key responsibilities include:

  1. Monitoring and Incident Management – Monitor & manage system health metrics to support efficient operations. Ensure production incidents are addressed collaboratively with Infra and Delivery teams as per SLAs. Actively participate in Disaster Recovery and Resiliency testing exercises done periodically.
  2. Support Dev Ops & Automation – Maintain and scale Dev Ops pipelines needed by IT Engineers & Developers to develop, test & deploy Analytical solutions. Identify and automate manual data processing pipelines.
  3. Roll out Upgrades & Patches –Work closely with TJX IT teams & Vendors to roll out timely upgrades & patches as needed to ensure smooth operations and system compliance.
  4. Team Management – Recruit, train and retain technical engineers needed to support & scale ED&A operations globally.

Additional Tasks Include:

  • Resolves complex issues with application stakeholders and exercises judgment within defined procedures/practices to determine appropriate action and communicates effectively with development and internal business operations teams.
  • Work closely with Technology Infrastructure and Development Teams in supporting Integrated / Independent releases and software/hardware upgrades.
  • Collaborate with offshore team members for efficient production support shift handoffs.
  • Serves as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests.
  • Coach and mentor junior engineers in engineering techniques, processes, and new technologies; enable others to succeed.
  • Support on-call duties.

What you’ll need

Our team is transforming the professional experience for thousands of TJX business associates across the globe, and expects team members to bring passion and out-of-the-box thinking to our mission.

Minimum Qualifications

  • 10+ years of IT or relevant experience
  • 3+ years leadership experience in people, technology and systems
  • Bachelor’s Degree in Computer Science and/or Information Systems or equivalent experience
  • Production Support experience with Enterprise Data & Analytics technologies such as Talend, Snowflake, Riversand, Alation, PowerBI, ADLS (at least one of these).
  • Data Engineering experience (understands ETL)
  • Prior team management experience or proven team lead experience
  • Ability to manage in a cross matrix Global environment
  • DevOps knowledge
  • Strong interpersonal skills and communication techniques written and verbal
  • Excellent problem-solving skills

Preferred Qualifications

  • Large enterprise company experience is helpful
  • Cloud environment experience

Join us and Discover Different at TJX, click here to learn more.

Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We care about our culture, but we also prioritize the tangible stuff – competitive pay, great benefits, and a great group of people.
                          
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: Marlborough  || MA