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Project Analyst / BWH iHub

CTI Education Group

This is a Full-time position in Boston, MA posted August 2, 2021.

Job Description
– Project Analyst / BWH iHub (3159929)

Project Analyst / BWH iHub
– ( 3159929 )

The Brigham Digital Innovation Hub, or iHub, is an initiative within Brigham and Women’s Hospital focused on creating and supporting a culture of digital innovation at the hospital, accelerating internal ideas, and solving hospital challenges with the application of digital solutions.

We are infatuated with discovering digital solutions to solve our industry’s biggest challenges and are passionate about how digital innovation can transform care delivery.

We’re on a mission to find the newest member of our innovative team: a warm and hyper-organized rockstar to join us as an Operations Analyst. This position, as both the physical and virtual face of iHub, requires a unique personality: insane organizational skills balanced perfectly with level-headed professionalism. If you’re the standout candidate, you know who you are and don’t apologize for it. You’re obsessed with collaboration, entrepreneurship, snacks, and The Staples Store.

An awesome party planner in a past life, you are now driven by an intense curiosity for digital health and innovation. 

iHub is fueled by support and partnership. Everyone on our team cares deeply about working on behalf of our network of clinicians, administrators, researchers, innovators and entrepreneurs to create a massive impact on patient care. As the Operations Analyst, you have the added responsibility of helping everyone on our team, a kind of “force multiplier” if you’re into superhero names (don’t worry, it’s extremely cool with us if you are). You will be responsible for managing, tracking, and monitoring the iHub’s core functions to ensure our operational success.

Additionally, you’ll have touch points with many departments to support and foster digital health initiatives at the Brigham – be prepared to wear a lot of hats!

We’re a small team that gets a lot done through hard work and a healthy dose of fun to keep us all sane. We are proud of being so nimble that we dance circles around a traditional corporate setting, accomplishing twice the amount of work in half the time (and looking oh so good doing it).

So, if you can move fast, staying light on your feet while retaining a strong self-driven streak, don’t mind getting your hands dirty (literally), and can collaborate, you’ll succeed here. We’ll be the first to say this isn’t your average health tech gig. We are a quirky bunch and it can get crazy sometimes but knowing that we’re helping care for patients and shaping the future of digital health more than makes up for it.

That and some awkward but well-meant fist bumps. 


Provide business analysis and project management 

Consult with hospital leadership, conduct primary and secondary research, and synthesize information to analyze hospital needs and determine project specifications 

Conduct business analysis including market and root cause analysis to craft business proposals and recommendations 

Track, analyze, and report on project metrics and performance 

Exercise good judgement, attend to details, prioritize tasks, and problem solve under pressure of deadlines and resource constraints and changing priorities 

Liaise with relevant internal and external stakeholders to manage weekly tasks and keep projects on track, jumping in to move things forward wherever necessary 

Work both independently on a self-directed basis as well as in project-based team environment with cooperation and interaction with various team members, clinicians, staff, and leadership 

Communicate effectively complex data/ideas to all levels of management 

Support special projects and extend project support as needed to by iHub leadership 

Multiply team efficiency 

Provide strategic planning and operational support for onsite events and major ecosystem engagement efforts 

Triage inbound interest from innovators and startups, move projects through the pipeline, and track all relationships in iHub’s collaboration tool 

Schedule and support quarterly team events and annual retreats

Maintain iHub’s onboarding program and manage the onboarding of new hires 

Support recruiting efforts; conduct online diligence, communicate with candidates, scheduling in-person interviews 

Coordinate schedules to facilitate key meetings with hospital leaders and prospective industry partners 

Support and build cross functional relationships with key partners across the organization.

Continuously get to know new Brigham clinicians, scientists, and leaders.

Learn about their work, problems, and ask the question – What are you innovating? 

Plan, anticipate needs, organize, and monitor operational, technical and financial components of the iHub, including: 

Managing the setup of the Innovation Studio space 

Tracking operational finances of the department 

Monitoring the inventory of the facility, including digital subscriptions, equipment, and supplies 

Coordinate submission of timesheets and expense reports 

Oversee iHub Innovation Studio space, managing people-flow; interfacing with guests ranging from fellows, clinicians, and partners to investors and entrepreneurs; coordinating arrival logistics; and welcoming guests 


You have a bachelor’s degree: You’re a recent college graduate looking for a high value job relevant to your career ambitions 

You have the technical chops: competence with Microsoft Office and ability to learn new technology quickly 

Experience with project management: you can apply slick ninja skills to assist with multiple projects at once, and prioritize in the face of numerous opportunities without ever missing a beat 

Prior work experience in an operations role or as an administrative / management intern or fellow is a big plus 


You’re passionate about digital health 

You’re resourceful and scrappy 

You have a natural inclination to explore and use creativity and curiosity to problem solve 

You have excellent organization skills, analytical skills, and ability to think on your feet 

You’re detail oriented to a fault with projects but never lose sight of the bigger picture 

You can take charge of a project, and make decisions with limited information 

You easily convince others to prioritize and deliver on your asks of them 

You’re passionate about helping those around you and fostering a welcoming ambience 

You’re confident and sophisticated in written and oral communications 

You’re highly flexible, comfortable working within an evolving structure, and able to re-establish priorities as they change 

You have a thirst for knowledge and a passion for healthcare, innovation and creativity 

You can be comfortable in a fast-paced, entrepreneurial environment, while simultaneously understanding the needs, process and mindset of a large organization 

Brigham and Women’s Hospital is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Primary Location
Work Locations

75 Francis St


Brigham & Women’s Hospital(BWH)


Standard Hours 40

Day Job

Employee Status

Recruiting Department Brigham & Women’s Hospital