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Technical Application Scientist, Genome Engineering & Modulation

Millipore Corporation

This is a Full-time position in Burlington, MA posted February 23, 2021.

A career with MilliporeSigma is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.

This role does not offer sponsorship for work authorization.  External applicants must be eligible to work in the US.

Work Location: Onsite or Remote

Your Role: MilliporeSigma’s Genome Engineering and Modulation (GEM) Franchise is looking for a Technical Application Scientist to support our fast-growing product and service portfolio. This position reports directly to the Head of Commercial Enablement and will be primarily responsible for providing pre and post sales scientific support to global customers and sales teams. The products of focus include CRISPR, ZFNs, shRNA, ORFs, NGS and cell line engineering services.

The ideal candidate is a detail-oriented person with proven efficient communication skills who can combine expertise in experimental design and execution in gene editing workflows. This individuals’ customer-centric approach to global customer service and sales team support will ensure increased utilization of and customer success with MilliporeSigma’s world leading GEM product portfolio, ultimately driving revenue growth. As the Technical Application Scientist, Genome Engineering & Modulation, you will bring passion to the field of genome engineering to enable other scientists to be successful with their research.

  • Work closely and build strong relationships with cross-functional teams e.g. product management, R&D, field sales, operations and commercial enablement to obtain relevant information to facilitate extraordinary customer and sales team service and support
  • Coordinate with global sales teams and colleagues to generate leads, support opportunities and provide customers with the scientific support necessary to accelerate the sales process, increasing success rates of product evaluation and satisfaction
  • Provide continued pre- and post-sale consultative technical and scientific support via email, phone or web channels e.g. product selection, experimental design, workflow optimization, troubleshooting
  • Continuously develop and maintain technical expertise in the field of gene editing and related applications, serving as subject matter expert/key scientific resource for GEM product lines and services through proactive participation in company-led product training and self-directed training/education
  • Accurately record pertinent information in Customer Relationship Management system, SFDC
  •  Summarize technologies to generate technical tips, FAQ’s and other related resources
  • Regularly share actionable voice of customer information and provide feedback and/or recommendations for improvement of customer-facing resources and sales at department meetings
  • Willingness to perform other related duties as opportunities arise

Who you are:

Minimum Qualifications:

  • BS with 8+ years of experience, MS with 3+ years of experience, or PhD
  • Degree within the life sciences
  • 3+ years of hands-on laboratory experience in genome editing and modulation techniques (e.g. CRISPR, RNAi)
  • Deep working knowledge of cell and molecular biology techniques in a broad range of cell and/or animal models
  • Demonstrated ability to logically communicate complex technical information effectively, both orally and in writing to customers and colleagues
  • Willingness to travel on occasion for team meetings, off site training, or related business activities

Preferred Qualifications:

  • PhD in a related area with hands on experience in the lab
  • Prior experience in a customer-facing role, preferably in a life sciences company
  • Passionate about genome engineering with a desire to enable other scientists to be successful with their research
  • Possesses innate sense of urgency and customer-first mentality regarding response times and quality of information communicated
  • Proven ability to work independently and be a self-starter in a fast-paced dynamic team environment, meeting deadlines and prioritizing work across multiple projects
  • Familiarity with Customer Relationship Management software, preferably SalesForce
  • Experience with functional genomics screening and NGS is a plus

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at https://jobs.vibrantm.com

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.