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Unit Secretary

Cambridge Health Alliance

This is a Contract position in Cambridge, MA posted November 25, 2023.

Location: CHA Cambridge Hospital 

Work Days: Mon-Fri 3p-8p  

Category: Clerical and Administrative Support  

Department: Psych CH Cahill 3 Adult Nursing  

Job Type: PT20Plus HPW  

Work Shift: Evening 

Hours/Week: 25.00 

Union: Yes 

Union Name: CH Laborers 380


Cahill 3 is an adult Psychiatric locked unit. There are 16 beds available on this inpatient unit of which we see various types of psychiatric illnesses such as Schizophrenia bi-polar and affective disorders, Personality disorders, Duel Diagnosis, Adjustment disorder, Psychosis, and use DBT/CBT Group Therapy. According to DMH we have a lower than average restraint rate, use a sensory approach to de-escalating patients, and all staff are educated in trauma-informed care which provides each patient with individualized care. 

Within the established hospital and departmental policies and procedures, perform various clerical and administrative support duties in Nursing Service Units. Essential job functions are focused on customer satisfaction, management of patient data, teamwork, and coordinating unit activities.

Customer Satisfaction:
• Answers telephones in a timely and professional fashion
• Schedules patient appointments
• Greets and interacts with patients and visitors in a friendly and courteous manner.
• Complies with HIPAA policies and procedures

Management of Patient Data:
• Accurately transcribes and processes orders per established procedures
• Takes accurate messages and refers to appropriate person
• Records vital signs in appropriate clinical sheets
• Takes discharge charts apart, assembles new charts, and maintains chart with appropriate records and forms
• Assembles and updates patient roster, daily worksheets and dietary charge sheets. Changes CSS cards every other day. Provides name identification on patient doors and medication drawers.
• Prepares necessary requisitions for diagnostic tests and delivers requisitions to appropriate areas.
• Processes charts for patients, checks for completeness (notes, signatures, etc.), reports incomplete charts to charge nurse.
• Processes unit based charges per established procedure
• Communicates with Admitting in a timely fashion to keep patient information as accurate as possible.

• Assists in transporting of supplies, non-narcotics, and lab specimens as needed.
• Follows abuse policy.
• Communicates effectively with all members of the healthcare team.
• Coordinates Unit Activities
• Checks refrigerator temperature and eye wash station
• Orders required stock and supplies.
• Maintains work area in a clean and orderly condition.


Education/Training: High School/GED required
Work Experience: One year hospital experience preferred.
Working knowledge of word processing and use of e-mail preferred.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People – including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.