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Assistant General Manager

Transdev North America, Inc

This is a Full-time position in Taunton, MA posted January 5, 2021.

OverviewThe Assistant General Manager supports the General Manager in directing the transit operations and maintenance of a regional fixed route and dial-a-ride operation.

The Assistant General Manager is responsible for the day to day operations of the contract, and safety of personnel and passengers, customer service and managing the financials.

Responsibilities Day to Day Operations Management Provides strategic planning and direction input to the operations Manages contract compliance (GM?) Has shared responsibility for scheduling, performance evaluation, and staffing responsibilities for the management staff of the facility Weekly, monthly performance reports Other duties as required Qualifications Education, Licensing, and Certifications: High School Diploma or GED required Bachelor’s degree or equivalent in Business Administration, Logistics, Transportation, or related field preferred Experience: 5-7 years of supervisory or management level experience in the passenger transportation industry Labor relations experience preferred Skills and Knowledge Required: Knowledge of relevant federal and state employment laws Thorough knowledge of laws, ordinances and regulations underlying the transit operation Thorough knowledge of the methods of operation of the transit system’s staff and operational departments Ability to manage cost control functions and financial/budget experience involving multiple locations preferred Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs.

Likewise with RTA Maintenance MIS, QuickBooks, Clever Devices AVL information systems preferred.

Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization Ability to organize and perform work efficiently; strong attention to details Ability to work effectively with labor; including labor grievances and negotiations Travel requirement (as a percent):