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Product Manager

Agero + Swoop

This is a Full-time position in Medford, MA posted November 21, 2021.

As the B2B category leader, Agero works with the most well-known automotive and insurance brands to transform the entire driving and vehicle ownership experience with next generation services and technology: from roadside assistance to accident management, connected vehicle to consumer affairs, and more. 

Our automotive clients represent more than 2 in 3 passenger vehicles sold in the U.S., and two-thirds of insurance companies are served by Agero. We handle over 12 million vehicle disablement events annually, serving 115 million drivers across the U.S.

It’s not just a job, it’s a mission to make driving safer, smarter and more enjoyable for everyone.

Role Description and Mission :

Leads and executes complex product initiatives focused over the next 3-12 months.

Delivers high quality products on time and within budget that meet defined goals for the product.

Leads multi-functional teams to ensure product requirements are completed and technical requirements can be created.

Owns the product launch and full lifecycle management, including the identification and initial diligence into business or technology partnerships, gathering and prioritizing product and customer requirements, understanding the competitive marketplace and trends, developing a business case and pricing, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.

Key Outcomes

  • Identify and size opportunities, evaluate the market and competitive environment, for new products and product extensions over the upcoming 12-18 months
  • Meet with internal partners (Sales, Network Development, Customer Care, etc.) to understand and prioritize their needs and translate their strategic business questions/concerns into projects or analysis as appropriate
  • Develop business and product requirements, including timelines and dependencies
  • Conduct quantitative and qualitative research to identify end customer needs
  • Form product hypotheses, design test plans, and communicate learnings back into product development
  • Develop the product roadmap, prioritize features, build consensus and set expectations with all relevant stakeholders
  • Define methods and metrics for identifying success and failure, and iterate quickly
  • Define and formally document the product strategy and roadmap
  • Run beta and pilot programs with early-stage products and enhancements
  • Perform product demos to internal associates and clients as needed
  • Research appropriate business and/or technology relationships as related to development of product initiative.

Skills, Education and Experience :

  • 6+ years of Product Management experience within the service or technology space 
  • 4+ years of progressively increasing project or management experience and responsibilities 
  • Experience building and managing teams a plus